Legal

Privacy Statement

At Promoverse Services Limited, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit and use our website.

1. Personal Data We Collect

We may collect the following types of personal data from you:

  • Contact information such as name, email address, phone number, and postal address
  • Information you provide when contacting us or subscribing to newsletters
  • Usage data including IP address, browser type, and pages visited on our website
  • Any other information you voluntarily provide through forms or communications

2. Use of Personal Data

Your personal data will be used for the following purposes:

  • To provide and manage access to our website and services
  • To communicate with you, respond to enquiries, and provide customer support
  • To send you marketing communications if you have consented to receive them
  • To improve our website, services, and user experience through analysis of usage data
  • To comply with legal obligations and protect our rights

3. Sharing and Transfer of Personal Data

We may share your personal data with the following classes of transferees:

  • Service providers and partners who assist us in operating the website and delivering services (e.g., hosting providers, email service providers)
  • Professional advisors such as lawyers, auditors, and consultants
  • Regulatory authorities or law enforcement agencies if required by law
  • Other third parties with your explicit consent

4. Cross-Border Transfers

Your personal data may be transferred to and stored in countries outside your country of residence. These countries may have different data protection laws than your own. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

5. Voluntary or Obligatory Data Provision

Providing your personal data is generally voluntary. However, certain information may be necessary to access specific services or features on our website. If you choose not to provide required data, we may be unable to provide those services or respond to your requests.

6. Use of Personal Data for Direct Marketing

We may use your personal data to send you marketing communications about our services, promotions, and events. You have the right to opt out of receiving such communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

7. Your Rights Regarding Personal Data

You have the right to:

  • Access the personal data we hold about you
  • Request correction of any inaccurate or incomplete data
  • Request deletion of your personal data, subject to legal or contractual restrictions
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on your consent

To exercise these rights, please contact us using the details below. We will respond to your request within the timeframe required by applicable law.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:

Promoverse Services Limited

4005-40 F Singga Commercial Centre No144 151 Connaught Road West, Sai Ying Pun, Hong Kong

contact@promoverseservices.com

Registration Number: 75460308